Customer Reviews

His professionalism and responsiveness.

Everything from support through the process to the closing time.
Thank you so much

The most important item I got from Matt was honesty. With a nation of customer service going down the drain, I was pleasantly surprised with Matt resourcefulness and integrity.

Response to inquiries was always quick and informative. Willing to think through multiple options.

Chris is a consummate professional and has a great understanding of not only his job, and the market, but how to effectively communicate with Clients.

Jake and his team were able to guide us through the process as first time homebuyers. Early on Jake also spent time advising on personal wealth management which is something no other lender did with me. I consulted with 5+ lenders but felt most at-ease with Envoy.

Shelly was awesome through the whole experience. She made sure the process was easy for us and she stayed on top of things! She?s very good at what she does and she puts God first in everything she does and that shows in her work!! She was very helpful and answered all our questions and made the home buying process simple and fun!! We are very thankful we landed Shelly Boxx as our lender for Envoy!!

The entire process was seamless. There were a few bumps along the way, but for the most part the problems were solved before I was even aware it was a problem. Communication was great and consistent.

Travis has been a tremendous help with giving me advice and assistance throughout the home buying process and has always been timely with his responses and availability.

Since we are new to the Louiville market, we really appreciated the time and expertise as well as professionalism Todd and his team gave us. Todd is a wealth of knowledge and had our best interest in all that he did. Overall, we truly enjoyed our experience working with everyone and look forward to more ventures in the future. Thank you.

When the unexpected came up, namely condo insurance for the community not being up to FHA standards, Michael stayed calm and assured us it would be fine and he would do everything on his end to get us closed, and on time. This was our first home purchase, and It was overall way easier than we expected the loan process to be. In addition to Michael, I would also like to thank Marie and Laurie for working hard for us.

Vic was on top of all we needed and gave great customer service,thanks

Jennifer is very knowledgeable, informative, conscientious, and responsive. She gives you all possible options for what you are looking to achieve and listens. She responds immediately to emails, answers her phone and/or calls you back when you leave a message. I would not go anywhere else! THANK YOU, JENNIFER!!!

Being a first time home buyer, there was a lot we didn't know, however; Jonathan and his team took the time to thoroughly explain everything no matter how silly our question was. With their guidance, I felt like we were able to make fully-informed decisions. I would highly recommend Jonathan and the Envoy Team to any buyer.

Tamla work hard for me getting past every obstacle we needed for my loan very happy with the services.

Quick responses and very helpful!

Everything was smooth, Brian really went to bat for me.

Efficiency, responsive, informative

Sarah was absolutely amazing ! I can?t say enough great things. I?ve had several mortgages and the experience with Envoy was the best !

You were so amazing and helpful in our way, leading and guiding us to the correct step each time we get into a house.
You make an extra mile each single day to me.
I appreciate your help and your lovely soul. You admitted to perform an exceptional level of leading your business.