Diversity Speaks


Houston, TX – May 26, 2016 – Envoy Mortgage, a full-service mortgage banking firm operating retail branch locations across the U.S., announces that Katrina Cummins, senior instructor for learning and development, received the 40 Under 40 Award from the Michigan Mortgage Lenders Association (MMLA). The award recognizes “first class” professionals in the mortgage industry. The MMLA suggests the average age of a mortgage loan officer is 54 years old, and therefore is focused on spotlighting young professionals in the industry through this award program.

“I was honored to be recognized as one of the 40 Under 40 Award recipients from the MMLA,” Cummins said. “This month marks 14 years in the mortgage industry for me.  Although we have seen our fair share of ups and downs as an industry, I cannot imagine myself in any other field,” she added.

Cummins’ mortgage industry career began through a co-op program in 2002 when she was in high school and only 16 years old. She joined Envoy in September 2015, and is responsible for training new branch associates across the country—both in person and online. Part of her work also involves building training courses for Envoy University, the company’s learning management system.

“There is no surprise Katrina has received this honor,” said Renee Dalcour, learning and development manager. “Since she has been with us here at Envoy, she has demonstrated excellent training skills and knowledge of the mortgage industry, the talent needed to develop our exemplary training program. We are very proud of her and we are honored to have her as a part of our team.”

Cummins received the award at the May 11 Legislative and Regulatory Luncheon at Eagle Eye in East Lansing, MI. Envoy is a platinum sponsor of the MMLA.

Heather Sanchez Promoted to Senior Vice President
August 28, 2015

Envoy Mortgage, a Houston-based full-service mortgage lending firm, is pleased to announce the promotion of Heather Sanchez to Senior Vice President, Chief Compliance Officer. Heather Sanchez, a 2011 graduate of University of Phoenix with a Bachelor of Science in Business Accounting, is responsible for drafting compliant policies and procedures for residential mortgage lending and servicing activities.

Based in Houston, Texas, Sanchez is responsible for the oversight of the company’s compliance program including regulatory examinations, testing of new products, testing of implementation of software upgrades and maintaining service levels within Operations in response to production related issues. In addition, Sanchez is responsible for developing implementation plans for regulatory changes per Title XIV of the Dodd-Frank Act. Sanchez is currently the acting Chair for the Compliance Committee.

“In today’s challenging regulatory environment, it’s reassuring to have a leader like Heather at the helm of Envoy’s compliance function,” says Julie Caggiano, General Counsel for Envoy Mortgage’s Compliance Department. “Her in-depth knowledge of compliance and its interrelationship with the multiple facets of our business, including originations, servicing, and correspondent lending, supports Envoy’s mission of delivering exceptional service to our customers.”

Heather Sanchez has worked in the mortgage lending business since 2009 analyzing mortgage related laws, overseeing companies’ compliance programs, and providing compliance support to the operations, production, and servicing business channels. She has been responsible for the implementation of new regulations including the AML requirements under the Bank Secrecy Act and the Dodd-Frank Act.

Surefire Summit Spotlights Envoy Marketing Manager as Panelist
June 7, 2016

Houston, TX – June 7, 2016 – Envoy Mortgage, a full-service mortgage banking firm operating retail branch locations across the U.S., is excited to announce Thu-Lynn Nguyen, Marketing & Communications Manager, as one of the panelists for the Surefire Summit, a yearly conference held in Las Vegas that revolves around marketing within the mortgage industry, held by Top of Mind.

Panelists were chosen from multiple mortgage companies and only 4 were chosen to present their marketing strategies and tactics to the 300+ audience. Among Thu-Lynn from Envoy Mortgage, other speakers included key marketing personnel from other top mortgage companies, authors, motivational speakers and, Mark Green, CEO of Top of Mind,

“I was honored to be recognized as one of the speakers during the Surefire Summit. Choosing the marketing strategy to present was natural for me, yet popular amongst the marketing industry: marketing to millennials” Nguyen said. “Over 65% of 2015 first time homebuyers were millennials and the average age of a loan officer is 52. There is a paradigm shift happening in our industry and we must be prepared to address these changes before it’s too late. Demographics is destiny at Envoy and we’re well-prepared for the new changes that are coming to our sphere.”

“I’ve been in the mortgage industry for about 6 years, which is uncommon for managers in the mortgage industry. My mom has been an originator for over 25 years and I never thought I’d follow her footsteps by working for a mortgage company. Don’t get me wrong, I love working at Envoy and I love being in this industry! Mortgage companies at our size haven’t seen this level of technology, marketing tactics and behavioral strategies before. It’s so exciting to announce these new initiatives.” she added.

Nguyen’s industry career began in 2008 when she was an entry-level copywriter at a boutique advertising agency in Houston. She soon worked her way through multiple agencies and was most recently an Interactive Account Manager managing multiple clients at a mid-tier advertising agency in Houston. Today, Nguyen manages and stewards the Envoy brand, new marketing initiatives and development of new marketing strategies.

About Envoy Mortgage

Envoy Mortgage, a leader in the real estate finance industry, is a full-service mortgage lender that offers in-house expertise in many areas of mortgage lending. Licensed to lend in 48 states across the United States, our company employs the highest number of Certified Mortgage Bankers® (CMB) in the entire state of Texas. The CMB designation is the highest level a mortgage banker can receive, and it requires a proven history of expertise and professionalism—the same expertise and professionalism that we use to help you, our customer. For more information, visit www.EnvoyMortgage.com.

Corporate Contact

TLThu-Lynn Huynh
Envoy Mortgage